107 Highlights 46 Differences 6 Reactions 0 Likes

Cricket vs Visible: 107 Highlights & 46 Differences — So, Which Internet Service Provider Actually Works Better

Cricket lets you stream more before throttling. Visible provides steady speeds with no hard throttling. We took Cricket and Visible for a test run. Now you can compare their infrastructure age, firewall support, ddos protection & traffic logging policy and decide which online service suits you better.

52 Points
Cricket
Cricket
Cricket
Cricket
57 Points
Visible
Visible
Visible
Visible
vs

Highlights 158

No extras. Just what matters.
52 Points
vs
57 Points

Why is Cricket better than Visible ?

Scroll down for more facts

Cricket vs Visible: In-Depth Comparison of Fixed Wireless Internet Providers

When choosing between Cricket and Visible for fixed wireless internet service, both offer unlimited data and similar indoor and outdoor usage environments. Each provider supports core activities like streaming, gaming, work-from-home, and browsing over a fiber optic backbone paired with fixed wireless last-mile technology. However, the distinctions arise in maximum user support, service guarantees, infrastructure age, throttling policies, and pricing. 

Cricket caters more to multi-user households with up to five supported users and has a medium quality of service guarantee, while Visible is tailored mostly for single users and emphasizes newer infrastructure and stronger encryption standards. Both systems utilize WiFi 6 and allow self-installation without requiring technicians or wall drilling.

Cricket: The Practical Solution for Multi-User Homes and Versatile Streaming

Cricket stands out primarily for its accommodation of up to five users, making it an excellent choice for larger families or shared households. It supports a diverse range of properties such as homes, apartments, offices, and retail spaces, along with an ideal setup for indoor and outdoor environments. With robust performance in HD streaming rated Excellent and fair 4K streaming capabilities, it delivers reliable entertainment for most users. Cricket's download speeds range from 25 to 100 Mbps, supporting smooth workflows whether streaming, gaming, or remote working.

The service incorporates a 22 GB throttling threshold, after which speeds reduce to 1 Mbps, ensuring fair use while still providing unlimited monthly data. Cricket excels in traffic management with a decent congestion performance rating of 70 and a medium Quality of Service guarantee, which contributes to better handling of peak usage periods and maintenance of service quality.

Security-wise, Cricket offers AES-128 encryption alongside firewall and DDoS protections, which are standard for secure home networks. Users benefit from features like multi-account management and an integrated mobile plan bundle, making it easier for entire households to manage subscriptions efficiently. Additionally, with a 7-day service trial and a wallet-friendly price of $15 at Cricket Wireless, Cricket is attractive for budget-conscious consumers needing a versatile and multi-user network.

Visible: Tailored for Single Users with Newer Tech and Enhanced Security

Visible takes a different approach, focusing exclusively on single-user support that fits solo living situations or individuals seeking personal broadband. It covers essential property types, including homes and apartments, but does not extend to office or retail use. The highlight here is Visible's comparatively younger network infrastructure, only 5 years old versus Cricket's decade, offering modern hardware and technology upgrades that contribute to better overall reliability.

Streaming performance is rated as good for HD and fair for 4K, paralleling Cricket but with a slight edge in cloud backup and VPN usage with minimal data logging. Visible's unlimited monthly data allowance rests at 9999 GB, listed as effectively unlimited, and it doesn't impose a throttling threshold; instead, it throttles speeds directly to 5 Mbps when congestion occurs. This means users experience consistent performance without sudden drops after a data cap.

Security is a strong point with Visible, using higher AES-256 encryption, supported by typical firewall and DDoS protections. The network also boasts a superior congestion performance rating of 80 and a lower weather impact, offering better reliability during inclement weather conditions. Visible also permits users the flexibility of a pause service option and a longer 15-day trial period to evaluate the service without risk.

While slightly pricier at $19 at Visible, it appeals to those who prioritize contract flexibility, enhanced security, and remain unaffected by multi-user management constraints. Setup also mirrors Cricket's no-drill, technician-free self-installation and app activation processes, simplifying deployment.

Quick Take

Cricket wins points for supporting larger households with multi-account management, better quality of service, and a lower price that accommodates heavy 4K streaming and peak hour demand. Visible, on the other hand, is preferable for single users who want advanced encryption, newer infrastructure, and added flexibility like a pause service and extended trials.

Bottom Line Recommendation

For families or multiple users keen on streaming and gaming without breaking the bank, Cricket delivers solid all-around service with good speed control and household management features. Meanwhile, if security enhancements, recent technology, and lower susceptibility to weather disruptions are your priorities, and you're primarily one user, Visible offers a compelling, flexible alternative despite a slightly higher cost.

Verdict

  • Winner: Cricket - Best suited for multi-user environments with better congestion handling and stronger quality of service, combined with a budget-friendly price point.
  • Runner-up: Visible - Ideal for single users who value modern infrastructure, superior encryption, and flexibility in contract terms.

Comparisons 30

Two enter. One leaves your cart.

Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 30

Because one duel is never enough.

Comparisons & Facts 158

Side by side. The numbers. The features. No drama.

Trying to find the better online service? This internet service providers guide lines up Cricket vs Visible with real-world insight on infrastructure age, firewall support, ddos protection & traffic logging policy and user experiences.

General Information 12

Ideal Environment

What is the ideal environment for the service?

29 Cricket 0 Votes Indoor, Outdoor

33 Visible 0 Votes Indoor, Outdoor

Cricket
vs
Visible
Ideal Environment

Both Cricket and Visible are ideal for indoor and outdoor environments. This equal suitability means either provider can be chosen without concern for environmental limitations.

The recommended environment for optimal service performance.

Supported Property Types

What property types are supported?

44 Cricket 0 Votes Home, Apartment, Office, Retail

28 Visible 0 Votes Home, Apartment

Cricket
vs
Visible
Supported Property Types

Cricket supports a broader range of property types including home, apartment, office, and retail, whereas Visible supports only home and apartment. Cricket is better suited for commercial property users.

Indicates which property types the ISP supports.

Service Type

What is the service type?

24 Cricket 0 Votes Residential

28 Visible 0 Votes Residential

Cricket
Cricket

This internet service targets the residential market, catering primarily to home users.

Visible
Visible

The service targets residential users, making it suitable for home internet needs.

Defines the general classification of the ISP plan.

Service Category

What is the service category?

94 Cricket 0 Votes Mobile Broadband

98 Visible 0 Votes Mobile Broadband

Cricket
Cricket

Service category is Mobile Broadband, implying internet connectivity using cellular network technologies suitable for mobility.

Visible
Visible

The service category is mobile broadband, emphasizing internet access through cellular networks designed for mobility.

Shows the broader service classification.

Use Case Type

What is the use case type?

73 Cricket 0 Votes Streaming, Gaming, Work-from-home, Browsing

77 Visible 0 Votes Streaming, Gaming, Work-from-home, Browsing

Cricket
vs
Visible
Use Case Type

Cricket and Visible both cater to use cases like streaming, gaming, work-from-home, and browsing. Users can expect similar versatility in application from either service.

Describes the ideal intended usage scenarios.

Max Supported Users

How many users are supported?

19 Cricket 1 Votes 5

3 Visible 0 Votes Single user

Cricket
vs
Visible
Max Supported Users

Cricket supports up to 5 max users, while Visible limits to a single user. This makes Cricket more suitable for households or multiple users, whereas Visible fits best for individuals with single-user needs.

Shows how many simultaneous users the plan can reasonably support.

Cricket supports up to five users which is great for families while Visible is single user perfect for solo living.

See more

Network Architecture Overview

What is the network architecture overview?

44 Cricket 0 Votes Distributed

28 Visible 0 Votes Centralized

Cricket
Cricket

The network architecture is Distributed, meaning resources and management are spread out rather than centralized, enhancing resilience and scalability.

An overview of the network architecture, indicating its structure and layout.

User Profile Recommendation

What is the recommended profile for the user?

24 Cricket 0 Votes No annual contract

58 Visible 0 Votes Based on Budget

The personalized recommendation for selecting the best service provider based on user-specific factors.

Connection Type

What is the connection type?

54 Cricket 0 Votes Fixed Wireless

48 Visible 0 Votes Mix

Indicates the medium used to deliver the internet connection.

Target Customer Segment

What is the target customer segment?

24 Cricket 0 Votes Individuals, Families

28 Visible 0 Votes Individuals, Families

Defines who the plan is targeted toward.

Service Tier Name

What is the service tier name?

51 Cricket 0 Votes Unlimited

78 Visible 0 Votes Visible Base

Cricket
vs
Visible
Service Tier Name

Cricket offers an Unlimited service tier name, while Visible has the Visible Base tier. This suggests Cricket may provide broader or more flexible service options compared to Visible Base.

Identifies the marketing or tier label of the ISP plan.

Max Supported Devices

How many devices are supported?

24 Cricket 0 Votes 5

3 Visible 0 Votes 1 device

Indicates how many devices can be connected without performance drops.

Service Availability 9

Availability Type

What is the availability type?

94 Cricket 0 Votes Nationwide

98 Visible 0 Votes Nationwide

Cricket
vs
Visible
Availability Type

Cricket and Visible both provide nationwide availability, ensuring broad access across regions for customers regardless of location.

Specifies the scale of availability.

Building Type Support

What building types are supported?

47 Cricket 0 Votes Single-family home, Apartment, Condo, Office

48 Visible 0 Votes Apartment, Condo, Single-family home

Cricket
vs
Visible
Building Type Support

Cricket supports building types including single-family homes, apartments, condos, and offices, while Visible supports apartments, condos, and single-family homes. Cricket covers office buildings, offering an advantage for business environments.

Lists property structures that can be serviced.

Coverage Region

What is the coverage region?

64 Cricket 0 Votes National

68 Visible 0 Votes National

Cricket
Cricket

The coverage region of this service is defined as National. This means connectivity is available across the entire country, suitable for users who require widespread access.

The geographical area where the service is available.

Infrastructure Requirement

What is the infrastructure requirement?

0 Cricket 0 Votes None

0 Visible 0 Votes None

Cricket
vs
Visible
Infrastructure Requirement

Neither Cricket nor Visible requires infrastructure for service availability. This simplifies setup and accessibility for users of both services.

The necessary infrastructure required for the service to be available.

Port Availability

Is there port availability?

No 0 Votes Cricket

No 0 Votes Visible

Cricket
vs
Visible
Port Availability

Port availability is not supported with either Cricket or Visible, indicating both services do not offer custom port configurations.

Indicates whether a physical port or connection line already exists at the address.

Service Qualification Requirement

What is the service qualification requirement?

34 Cricket 0 Votes Available

38 Visible 0 Votes Available

Cricket
vs
Visible
Service Qualification Requirement

Both Cricket and Visible have service qualification requirements available, implying users need to verify eligibility, but availability is generally comparable.

The conditions or criteria that need to be met to qualify for the service.

Distance Limitation

What is the distance limitation?

0 ft 0 Votes
Cricket
0 ft 0 Votes
Visible

Maximum supported distance from the network node or tower.

Address Verification Method

What is the address verification method?

64 Cricket 0 Votes Database lookup

68 Visible 0 Votes Database lookup

Method used to confirm serviceability.

Service Activation Eligibility

Is the service activation eligible?

44 Cricket 0 Votes Available

48 Visible 0 Votes Available

Whether the service is eligible for activation in a particular area or under certain conditions.

Network Technology 12

Backbone Technology

What is the backbone technology used?

94 Cricket 0 Votes Fiber Optic

98 Visible 0 Votes Fiber Optic

Cricket
vs
Visible
Backbone Technology

Both providers use Fiber Optic backbone technology, supporting high-speed and reliable internet transmission.

The core infrastructure technology that carries data across the network.

IPv4 Support

Is IPv4 supported?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
Cricket

IPv4 support is included, ensuring compatibility with the longstanding internet protocol widely used globally.

Indicates the ISP supports IPv4 addressing.

IPv6 Support

Is IPv6 supported?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
Cricket

IPv6 support is included, enabling connectivity with the latest internet addressing protocol for greater address space and improved routing.

Indicates the ISP supports IPv6 addressing.

Dual-Stack Support

Is dual-stack supported?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
Cricket

Dual-stack support indicates the service can handle both IPv4 and IPv6 protocols simultaneously, ensuring future-proof connectivity.

Shows if IPv4 and IPv6 run simultaneously.

Network Topology

What is the network topology?

54 Cricket 0 Votes Point-to-Point

58 Visible 0 Votes Point-to-Point

Visible
Visible

The network topology uses point-to-point connections, which improve efficiency and reduce interference.

Describes the structural layout of the network.

Primary Technology

What is the primary technology?

44 Cricket 0 Votes Fixed Wireless

48 Visible 0 Votes Fixed Wireless

Cricket
vs
Visible
Primary Technology

Fixed Wireless is the primary technology used by both Cricket and Visible, emphasizing modern and stable wireless delivery networks.

The main technology used to deliver the service.

Secondary Technology

What is the secondary technology?

0 Cricket 0 Votes None

0 Visible 0 Votes None

Cricket
vs
Visible
Secondary Technology

Neither Cricket nor Visible deploys secondary technology, showing reliance on primary network setups for connection stability.

Any supplementary technology supporting service delivery.

Last-Mile Technology

What is the last-mile technology?

74 Cricket 0 Votes Wireless

78 Visible 0 Votes Wireless

Cricket
vs
Visible
Last-Mile Technology

Both Cricket and Visible utilize Wireless technology for last-mile connections, offering similar network accessibility and flexibility for users.

Technology used between network node and the customer's premises.

Supported Network Protocols

What network protocols are supported?

59 Cricket 0 Votes DHCP, CGNAT

63 Visible 0 Votes DHCP, CGNAT

Cricket
vs
Visible
Supported Network Protocols

Supported network protocols are identical for Cricket and Visible with DHCP and CGNAT, ensuring comparable network management features.

Network protocols supported by the ISP.

Channel Bonding Support

Is channel bonding supported?

No 0 Votes Cricket

No 0 Votes Visible

Whether multiple channels can be combined to increase throughput.

Modulation Standard

What is the modulation standard?

84 Cricket 0 Votes OFDM

88 Visible 0 Votes OFDM

Indicates the encoding method for transmitting data.

Fiber Node Distance

What is the fiber node distance?

0 ft 0 Votes
Cricket
0 ft 0 Votes
Visible

Distance from customer to fiber node, affecting performance.

Speed & Performance 15

VPN Performance

What is the VPN performance?

61 Cricket 0 Votes Good

65 Visible 0 Votes Good

Cricket
vs
Visible
VPN Performance

VPN performance is Good for both Cricket and Visible, supporting secure and smooth VPN usage in either service.

Indicates how well the network handles VPN connections.

Typical Evening Speed

What is the typical evening speed?

25 Mbps 0 Votes
Cricket
40 Mbps 0 Votes
Visible

Cricket
Cricket

Typical evening speed is around 25 Mbps, which is adequate for standard internet tasks during peak usage hours.

Visible
Visible

Typical evening speed is about 40 Mbps, reflecting performance during peak usage hours.

Expected average speed during peak usage hours.

Download Speed

What is the download speed?

19 Cricket 0 Votes 25-100 Mbps

23 Visible 0 Votes 25-100 Mbps

Cricket
vs
Visible
Download Speed

Download speeds range from 25-100 Mbps for both Cricket and Visible, offering similar performance and flexibility for most internet activities.

Maximum downstream bandwidth offered.

Upload Speed

What is the upload speed?

34 Cricket 0 Votes 25-100 Mbps

38 Visible 0 Votes 25-100 Mbps

Visible
Visible

Upload speeds vary from 25 to 100 Mbps, sufficient for most residential activities like video calls and uploading content.

Maximum upstream bandwidth offered.

Max Burst Speed

What is the max burst speed?

100 Mbps 0 Votes
Cricket
200 Mbps 0 Votes
Visible

Visible
Visible

Max burst speed can reach up to 200 Mbps, useful for brief periods requiring high throughput.

Temporary boosted speeds available during short bursts.

Real-World Throughput

What is the real-world throughput?

20 Mbps 0 Votes
Cricket
30 Mbps 0 Votes
Visible

Visible
Visible

Real-world throughput is approximately 30 Mbps, reflecting actual achievable internet speeds under typical conditions.

Average measured throughput during everyday usage.

Latency

What is the latency?

40 ms 0 Votes
Cricket
50 ms 0 Votes
Visible

Visible
Visible

The network latency is approximately 50 ms, which represents the delay before data transfer begins following an instruction.

Measures responsiveness of the network.

Jitter

What is the jitter?

10 ms 0 Votes
Cricket
10 ms 0 Votes
Visible

Visible
Visible

Jitter is approximately 10 ms, describing minor variability in packet arrival times, which is acceptable for most applications.

Variation in latency, relevant for voice and gaming.

Speed Consistency Score

What is the speed consistency score?

75 % 0 Votes
Cricket
85 % 0 Votes
Visible

Visible
Visible

Speed consistency score is 85%, reflecting reliable internet speeds despite variable network conditions.

Score showing how stable speeds are over time.

Gaming Performance Rating

What is the gaming performance rating?

69 Cricket 0 Votes Good

48 Visible 0 Votes Fair

Cricket
Cricket

Gaming performance is rated as Good, indicating the service provides adequate bandwidth and low latency necessary for a smooth online gaming experience.

Rates suitability for online gaming.

HD Streaming Performance Rating

What is the HD streaming performance rating?

94 Cricket 0 Votes Excellent

58 Visible 0 Votes Good

Cricket
vs
Visible
HD Streaming Performance Rating

Cricket's HD streaming performance is rated Excellent, whereas Visible rates Good, indicating Cricket may deliver higher quality for high-definition streaming users.

Performance level when streaming HD content.

4K Streaming Performance Rating

What is the 4K streaming performance rating?

34 Cricket 0 Votes Fair

38 Visible 0 Votes Fair

Cricket
vs
Visible
4K Streaming Performance Rating

Both Cricket and Visible provide Fair 4K streaming performance, meaning neither offers superior 4K streaming, but both can handle it adequately.

Rates performance for 4K video streaming.

Data & Usage 12

Throttling Speed

What is the throttling speed?

1 Mbps 0 Votes
Cricket
5 Mbps 0 Votes
Visible

Cricket
vs
Visible
Throttling Speed

Throttling speed drops to 1 Mbps for Cricket and 5 Mbps for Visible, meaning Visible provides faster throttled speeds, improving usability under data limits.

Connection speed after throttling is triggered.

Unlimited Data Availability

Is unlimited data available?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
vs
Visible
Unlimited Data Availability

Unlimited data availability is supported by both Cricket and Visible, ideal for heavy data users and those avoiding overage charges.

Indicates whether the plan supports unlimited data usage.

Throttling Threshold

What is the throttling threshold?

22 GB 0 Votes
Cricket
0 GB 0 Votes
Visible

Cricket
vs
Visible
Throttling Threshold

Cricket throttles data after 22 GB whereas Visible has a 0 GB throttling threshold, suggesting that Visible does not apply throttling based on data usage, favoring uninterrupted speeds.

Data usage level at which speed reductions are applied.

Monthly Data Allowance

What is the monthly data allowance?

0 GB 0 Votes
Cricket
9,999 GB 0 Votes
Visible

Cricket
vs
Visible
Monthly Data Allowance

Cricket has a monthly data allowance of 0 GB indicating no explicit cap, while Visible shows 9999 GB, effectively unlimited. Visible’s data allotment is ample for most demanding users.

The amount of monthly data included in the plan.

Usage Transparency Tools

What usage transparency tools are provided?

67 Cricket 0 Votes App Dashboard, Web Portal, SMS Alerts

88 Visible 0 Votes App Dashboard

Cricket
Cricket

Usage transparency tools include an App Dashboard, Web Portal, and SMS Alerts, allowing users to monitor their consumption effectively.

Tools available to monitor real-time data usage.

Peak and Off-Peak Quota

What is the peak and off-peak quota?

0 Cricket 0 Votes None

0 Visible 0 Votes None

Cricket
vs
Visible
Peak and Off-Peak Quota

Neither Cricket nor Visible have peak and off-peak quota limits, allowing consistent usage regardless of time.

The difference in data usage allocation during peak and off-peak hours.

Prioritization Policy

What is the prioritization policy?

44 Cricket 0 Votes Standard Priority

48 Visible 0 Votes Standard Priority

Defines how the user’s traffic is prioritized during congestion.

Data Rollover Availability

Is data rollover available?

No 0 Votes Cricket

No 0 Votes Visible

Indicates whether unused data rolls over to the next month.

Fair Use Policy Severity

What is the fair use policy severity?

44 Cricket 0 Votes Moderate

48 Visible 0 Votes Moderate

Indicates how aggressive the FUP restrictions are.

Data-Usage Notification

Are data-usage notifications available?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Indicates whether alerts are sent when usage approaches limits.

Network Management Policy

What is the network management policy?

34 Cricket 0 Votes Throttling

38 Visible 0 Votes Throttling

The approach or strategy used to manage network traffic and ensure optimal performance.

Heavy-Use Suitability

What is the heavy-use suitability?

64 Cricket 0 Votes Moderate Users

68 Visible 0 Votes Moderate Users

Indicates which user type the plan is suitable for.

Hardware & Equipment 15

WiFi Standard

What WiFi standard is supported?

54 Cricket 0 Votes WiFi 6

58 Visible 0 Votes WiFi 6

Cricket
vs
Visible
WiFi Standard

Both Cricket and Visible support WiFi 6 standard, offering modern, faster WiFi capabilities for devices.

The supported WiFi generation of the included hardware.

Number of Mesh Nodes

How many mesh nodes are included?

0 Cricket 0 Votes 0

0 Visible 0 Votes N/A

Cricket
vs
Visible
Number of Mesh Nodes

Cricket supports 0 mesh nodes while Visible’s mesh node count is unavailable, indicating Visible may not support mesh networking similarly to Cricket.

Number of mesh nodes bundled with the plan.

Mesh Network Compatibility

Is the hardware compatible with mesh networks?

No 0 Votes Cricket

No 0 Votes Visible

Cricket
vs
Visible
Mesh Network Compatibility

Mesh network compatibility is not supported by either Cricket or Visible, limiting advanced WiFi extension options.

Indicates whether the hardware works with mesh WiFi systems.

Modem Type

What is the modem type?

94 Cricket 0 Votes 5G Modem

98 Visible 0 Votes 5G Modem

Cricket
Cricket

The modem type provided is a 5G Modem, which supports fast wireless connectivity over the emerging 5G cellular networks.

Visible
Visible

Modem type includes 5G modem technology, enabling high-speed wireless internet access through 5G cellular networks.

The technology type of the modem provided or required for the service.

Hardware Warranty

What is the hardware warranty period?

12 months 0 Votes
Cricket
12 months 0 Votes
Visible

Cricket
vs
Visible
Hardware Warranty

Hardware warranty duration is 12 months for both Cricket and Visible, ensuring similar equipment protection periods.

Duration of the warranty on provided hardware.

Equipment Purchase Option

Is there an equipment purchase option?

Yes 0 Votes Cricket

No 0 Votes Visible

Cricket
Cricket

An equipment purchase option is available, allowing customers to buy hardware instead of renting it.

Indicates whether the customer can buy the equipment outright.

Gateway Device Type

What is the gateway device type?

54 Cricket 0 Votes Separate Modem & Router

58 Visible 0 Votes Separate Modem & Router

Cricket
Cricket

The gateway device configuration consists of separate modem and router units, which can offer more flexibility and potentially better network performance.

Identifies the type of gateway hardware setup.

WiFi Band Support

What WiFi bands are supported?

32 Cricket 0 Votes 2.4 GHz, 5 GHz

36 Visible 0 Votes 2.4 GHz, 5 GHz

Visible
Visible

WiFi band support includes both 2.4 GHz and 5 GHz frequencies, balancing range and speed for diverse device needs.

Lists supported wireless frequency bands.

UPS/Backup Power Support

Does the hardware support backup power?

No 0 Votes Cricket

No 0 Votes Visible

Cricket
vs
Visible
UPS/Backup Power Support

Backup power support is unavailable with Cricket and not provided by Visible, implying neither service offers UPS integration.

Whether the hardware supports battery backup or UPS integration.

Self-Install Hardware Kit

Is a self-install hardware kit included?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Indicates whether a do-it-yourself installation kit is included.

Equipment Rental Fee

What is the equipment rental fee?

34 Cricket 0 Votes None

68 Visible 0 Votes $0

Monthly cost to rent the ISP's hardware.

Router Type

What is the router type?

0 Cricket 0 Votes Not Applicable

0 Visible 0 Votes Not Applicable

Specifies the type of router included or supported.

Installation & Setup 12

Installation Type

What is the installation type?

74 Cricket 0 Votes Self-Install

78 Visible 0 Votes Self-Install

Visible
Visible

Installation type is self-install, offering users the flexibility and convenience of setting up the service themselves.

Defines how the service is installed.

Wall Drilling Requirement

Is wall drilling required?

No 0 Votes Cricket

No 0 Votes Visible

Cricket
vs
Visible
Wall Drilling Requirement

Wall drilling is not required for installation by either Cricket or Visible, simplifying setup and preserving home integrity.

Whether drilling or modifications are needed during installation.

Equipment Activation Method

What is the equipment activation method?

64 Cricket 0 Votes App Activation

68 Visible 0 Votes App Activation

Cricket
vs
Visible
Equipment Activation Method

Equipment activation method uses app activation for both Cricket and Visible, streamlining user onboarding.

How the provided equipment is activated.

Installation Duration

What is the installation duration?

10 minutes 0 Votes
Cricket
10 minutes 0 Votes
Visible

Cricket
Cricket

Installation duration typically takes around 10 minutes, indicating a quick setup process which minimizes waiting time for customers.

Visible
Visible

Installation duration averages 10 minutes, indicating a quick setup process.

Total time required to complete installation.

Setup Guide Quality

What is the setup guide quality?

69 Cricket 0 Votes Good

73 Visible 0 Votes Good

Cricket
Cricket

Setup guide quality is rated Good, suggesting clear and helpful instructions are provided for installation.

Quality of instructions provided for installation.

Professional Installation Availability

Is professional installation available?

No 0 Votes Cricket

No 0 Votes Visible

Indicates whether ISP provides technician installation.

Self-Installation Difficulty

What is the self-installation difficulty?

94 Cricket 0 Votes Easy

98 Visible 0 Votes Easy

Describes difficulty level of DIY installation.

Installation Appointment Wait Time

What is the installation appointment wait time?

0 days 0 Votes
Cricket
0 days 0 Votes
Visible

Time customers must wait for a technician appointment.

Technician Entry Requirement

Does installation require technician entry?

No 0 Votes Cricket

No 0 Votes Visible

Indicates whether a technician must enter the customer’s home.

ONT Placement Requirement

Is there an ONT placement requirement?

No 0 Votes Cricket

No 0 Votes Visible

Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.

Wiring Requirement

What is the wiring requirement?

0 Cricket 0 Votes None

0 Visible 0 Votes None

Type of wiring needed for installation.

Installation Fee

What is the installation fee?

74 Cricket 0 Votes None

78 Visible 0 Votes $0

Cost charged for the installation service.

Reliability & QoS 12

QoS Guarantee Level

What is the QoS guarantee level?

54 Cricket 0 Votes Medium

28 Visible 0 Votes Low

Cricket
Cricket

This service provides a Medium level QoS Guarantee, aiming to balance network resource allocation across users for stable performance.

Visible
Visible

QoS guarantee level is Low, which might affect the prioritization of sensitive traffic but maintains basic quality measures.

The level of quality of service guaranteed by the provider.

Traffic Management Method

What is the traffic management method?

34 Cricket 0 Votes Throttling

38 Visible 0 Votes Throttling

Cricket
Cricket

Traffic management is handled through throttling, where bandwidth usage may be limited under certain conditions to preserve network performance.

How the provider manages network traffic to ensure quality.

Infrastructure Age

How old is the network infrastructure?

10 years 0 Votes
Cricket
5 years 1 Votes
Visible

The age of the network infrastructure.

Visible's infrastructure is newer at 5 years old compared to Cricket's 10, so I expect better tech reliability.

See more

Congestion Performance

How well does the network perform during congestion?

70 % 0 Votes
Cricket
80 % 1 Votes
Visible

The level of performance during high traffic periods.

Visible scores better in congestion performance which likely means smoother speeds during peak times.

See more

Uptime Percentage

What is the uptime percentage?

99 % 0 Votes
Cricket
99 % 0 Votes
Visible

Cricket
Cricket

An uptime percentage of 99% ensures reliable connectivity with minimal downtime, important for consistent internet access.

The percentage of time the network is operational.

Outage Duration

How long do outages last?

2 hours 0 Votes
Cricket
1 hours 0 Votes
Visible

Visible
Visible

In case of outages, the typical duration is approximately 1 hour, implying quick recovery times.

The average duration of service outages.

Network Redundancy Level

What is the network redundancy level?

69 Cricket 0 Votes High

73 Visible 0 Votes High

The level of redundancy in the network to ensure service continuity during failures.

Outage Frequency

How often do outages occur?

44 Cricket 0 Votes Occasional

98 Visible 0 Votes Rare

The frequency at which service outages occur.

Peak Usage Reliability

How reliable is the service during peak usage?

85 % 0 Votes
Cricket
90 % 0 Votes
Visible

The reliability of the network during peak usage times.

SLA Availability

Is there an SLA available?

No 0 Votes Cricket

No 0 Votes Visible

Whether the service level agreement is available.

SLA Compensation

Is there compensation for service interruptions?

No 0 Votes Cricket

No 0 Votes Visible

Whether the provider compensates for service disruptions.

Weather Impact Rating

How much does weather affect the service?

69 Cricket 0 Votes Moderate

98 Visible 0 Votes Low

The impact of weather conditions on the reliability and performance of the service.

Security & Privacy 12

Firewall Support

Is there firewall support?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Visible
Visible

Device-level protection is supported, enhancing security by protecting individual devices connected to the network.

Whether the provider offers firewall protection for the network.

DDoS Protection

Is DDoS protection provided?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
Cricket

The service includes DDoS Protection, which enhances network security by mitigating distributed denial-of-service attacks.

Whether the provider offers protection against Distributed Denial of Service (DDoS) attacks.

Traffic Logging Policy

What is the traffic logging policy?

34 Cricket 0 Votes Minimal Logs

38 Visible 0 Votes Minimal Logs

The provider's policy on logging user traffic and data.

Account Security Features

What security features are in place for accounts?

69 Cricket 0 Votes Password Protection, Two-Factor Authentication

73 Visible 0 Votes Two-Factor Authentication, Password Protection

Visible
Visible

Account security features include two-factor authentication and password protection, enhancing user account safety.

The security features in place to protect user accounts.

Encryption Standard

What encryption standard is used?

64 Cricket 0 Votes AES-128

98 Visible 1 Votes AES-256

The level of encryption used to protect data on the network.

Visible has stronger AES-256 encryption which makes me feel safer compared to Cricket's AES-128 standard.

See more

Device-Level Protection

Is device-level protection available?

No 0 Votes Cricket

No 0 Votes Visible

Whether the provider offers security features for individual devices on the network.

Anti-Malware Protection

Is anti-malware protection provided?

No 0 Votes Cricket

No 0 Votes Visible

Whether the provider offers anti-malware protection to secure the network.

Parental Control Availability

Is parental control available?

No 0 Votes Cricket

No 0 Votes Visible

Whether the provider offers parental controls to monitor and restrict online content.

DNS Filtering

Is DNS filtering enabled?

No 0 Votes Cricket

No 0 Votes Visible

Whether the provider offers DNS filtering to block malicious or harmful websites.

VPN Compatibility

Is VPN compatibility supported?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Whether the provider supports VPN usage to encrypt user traffic.

WiFi Guest Network Support

Is there WiFi guest network support?

No 0 Votes Cricket

No 0 Votes Visible

Whether the provider offers support for setting up a guest WiFi network.

Privacy Policy Rating

How would you rate the privacy policy?

54 Cricket 0 Votes Good

58 Visible 0 Votes Good

A rating based on how well the provider respects and protects user privacy.

Customer Support 12

Average Resolution Time

What is the average resolution time?

24 hours 0 Votes
Cricket
24 hours 0 Votes
Visible

Cricket
Cricket

The average resolution time for issues is about 24 hours, reflecting the typical responsiveness of support services.

The average time taken to resolve customer issues.

Remote Troubleshooting Capability

Is remote troubleshooting available?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
Cricket

Remote troubleshooting capability exists, which helps in diagnosing and fixing technical issues without needing an on-site visit.

Whether the provider offers remote troubleshooting for technical issues.

Technician Response Time

How quickly do technicians respond?

0 hours 0 Votes
Cricket
0 hours 0 Votes
Visible

The time taken for a technician to respond to a support request.

Warranty Claim Process

What is the warranty claim process?

44 Cricket 0 Votes Moderate

48 Visible 0 Votes Moderate

The ease of the warranty claim process for customers.

Customer Satisfaction Rating

How would you rate your overall satisfaction?

64 Cricket 0 Votes Good

68 Visible 0 Votes Good

A rating based on overall customer feedback regarding service quality.

Support Channels

What support channels are available?

52 Cricket 0 Votes Phone, Live Chat, Social Media

58 Visible 0 Votes Live Chat, Email

Cricket
Cricket

Support channels include Phone, Live Chat, and Social Media, providing diverse options for customer assistance.

The available channels for contacting customer support.

Support Quality Rating

How would you rate the support quality?

69 Cricket 0 Votes Good

73 Visible 0 Votes Good

Cricket
Cricket

Support quality is rated Good, reflecting satisfactory customer service and technical assistance.

A rating based on the overall quality of customer support provided.

Knowledge Base Quality

How would you rate the knowledge base?

69 Cricket 0 Votes Good

73 Visible 0 Votes Good

Visible
Visible

Knowledge base quality is rated as Good, offering helpful documentation for customer self-service.

The quality of the self-help resources provided in the knowledge base.

Mobile App Support

Is mobile app support available?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
Cricket

Mobile app support is provided, making it easier for customers to manage their accounts and services on their smartphones.

Whether the provider offers a mobile app for managing the service.

Chatbot Support

Is chatbot support available?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Cricket
Cricket

Chatbot support is included, allowing users to get quick automated assistance for their service needs.

Whether the provider uses a chatbot to assist customers.

Support Availability Hours

What are the support availability hours?

44 Cricket 0 Votes Business Hours

98 Visible 0 Votes 24/7

The hours during which customer support is available.

Multilingual Support Availability

Is multilingual support available?

Yes 0 Votes Cricket

No 0 Votes Visible

Whether the provider offers multilingual support for non-native speakers.

Contract & Policies 12

Service Trial Period

What is the service trial period?

7 days 0 Votes
Cricket
15 days 1 Votes
Visible

Cricket
Cricket

The service offers a trial period of 7 days, allowing users to evaluate the quality before committing to a subscription.

The length of time during which the service can be trialed.

Visible's 15 day trial is more generous than Cricket's 7 days so I can test the service longer risk free.

See more

Pause Service Option

Can the service be paused?

No 0 Votes Cricket

Yes 0 Votes Visible

Whether the provider allows customers to pause their service temporarily.

Contract Type

What type of contract is offered?

94 Cricket 0 Votes No Contract

98 Visible 0 Votes No Contract

Cricket
Cricket

The contract type is No Contract, which offers flexibility without binding customers to long-term commitments.

Visible
Visible

The contract type is no contract, allowing customers freedom from long-term commitments.

The type of contract offered for the service.

Relocation Policy

What is the relocation policy?

44 Cricket 0 Votes Free

48 Visible 0 Votes Free

Cricket
Cricket

The relocation policy is free, allowing customers to transfer their existing service to a new location at no additional cost.

Visible
Visible

Relocation policy is free, which means customers can move their service to a new location without additional fees.

The policy for moving the service to a new location.

Contract Duration

What is the contract duration?

0 months 0 Votes
Cricket
0 months 0 Votes
Visible

The duration for which the contract is valid.

Rate Lock Duration

What is the rate lock duration?

0 months 0 Votes
Cricket
0 months 0 Votes
Visible

The period during which the monthly rate is locked in.

Speed Guarantee Policy

Is there a speed guarantee?

No 0 Votes Cricket

No 0 Votes Visible

Whether the provider guarantees a specific internet speed.

Early Termination Fee

What is the early termination fee?

4 Cricket 0 Votes None

18 Visible 0 Votes $0

The fee charged if the contract is terminated before the agreed-upon date.

Cancellation Policy

What is the cancellation policy?

0 Cricket 0 Votes None

0 Visible 0 Votes None

The policy governing the cancellation of the service.

Overdue Policy

What is the overdue policy?

69 Cricket 0 Votes Service Suspension, Account Termination

68 Visible 0 Votes Service Suspension, Late Fee, Account Termination

The policy regarding overdue payments and late fees.

Auto-Renewal Policy

Is there an auto-renewal policy?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Whether the contract automatically renews after the initial term.

Acceptable Use Restrictions

What are the acceptable use restrictions?

44 Cricket 0 Votes Fair Use

48 Visible 0 Votes Fair Use

The rules or restrictions placed on how the service can be used.

Additional Features & Add-Ons 12

Static IP

Is a static IP available?

No 0 Votes Cricket

No 0 Votes Visible

Whether a static IP can be added to the service

Public IP

Is a public IP available?

No 0 Votes Cricket

No 0 Votes Visible

Whether the account receives a true public IP address

Web Hosting Add-On

Is web hosting offered?

No 0 Votes Cricket

No 0 Votes Visible

Ability to add basic hosting or website space

Mobile Plan Bundle

Is a mobile bundle available?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Whether users can combine home internet with mobile plans

Loyalty Rewards

Are loyalty rewards offered?

Yes 0 Votes Cricket

No 0 Votes Visible

Cricket
Cricket

Loyalty rewards program is offered, incentivizing continued use of the service through benefits or discounts.

Perks for long-term subscribers like discounts or upgrades

Email Account Add-On

Are email accounts provided?

No 0 Votes Cricket

No 0 Votes Visible

Whether ISP provides email accounts as an add-on

Cloud Storage Add-On

Is cloud storage offered?

No 0 Votes Cricket

No 0 Votes Visible

Optional cloud storage service bundled with plan

TV Bundle Compatibility

Is TV bundling supported?

No 0 Votes Cricket

No 0 Votes Visible

Whether the service can be bundled with TV packages

Phone Bundle Compatibility

Is phone bundling supported?

No 0 Votes Cricket

Yes 0 Votes Visible

Whether internet can be bundled with VoIP or phone service

Smart Home Integration

Is smart home integration supported?

No 0 Votes Cricket

No 0 Votes Visible

Support for ISP-provided smart devices or automation

Gaming Optimization Feature

Is gaming optimization available?

No 0 Votes Cricket

No 0 Votes Visible

Enhancements for lower ping or optimized routing

Seasonal Promo

Are seasonal promos available?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Whether the ISP regularly offers seasonal discounts or promos

Billing & Account 11

Subscription Management Tools

Are subscription management tools provided?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Visible
Visible

Subscription management tools are available, simplifying the process of modifying or reviewing subscription details.

Tools to modify plans, add-ons, or upgrades

Paperless Billing

Is paperless billing supported?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Whether users can opt for digital-only bills

Payment Methods

Which payment methods are supported?

49 Cricket 0 Votes Credit Card, Debit Card, eWallet

46 Visible 0 Votes Credit Card, Debit Card

Cricket
Cricket

Payment methods supported are Credit Card, Debit Card, and eWallets, offering flexibility in billing.

Ways customers can pay their bill

Bill Transparency Rating

What is the bill transparency rating?

74 Cricket 0 Votes High

78 Visible 0 Votes High

Visible
Visible

Bill transparency rating is high, ensuring clear and detailed billing information.

How clearly the bill shows charges and fees

Multi-Account Management

Is multi-account management supported?

Yes 1 Votes Cricket

No 0 Votes Visible

Ability to manage multiple accounts under one profile

Cricket offers multi-account management which is super helpful for managing whole family plans unlike Visible.

See more

Billing Cycle

What is the billing cycle?

94 Cricket 0 Votes Monthly

98 Visible 0 Votes Monthly

Defines how often customers are billed

Auto-Pay

Is auto-pay supported?

Yes 0 Votes Cricket

Yes 0 Votes Visible

Whether automatic payments are available

Price Adjustment Frequency

What is the price adjustment frequency?

0 Cricket 0 Votes Rare

0 Visible 0 Votes Rare

How often the ISP changes its pricing

Promotional Price Duration

How long does the promotional price last?

1 months 0 Votes
Cricket
0 months 0 Votes
Visible

Length of time promotional pricing applies

Bill Notification Method

How are bill notifications sent?

47 Cricket 0 Votes Email, SMS, App Notification

53 Visible 0 Votes Email, App Notification

How customers are notified about new bills

Tax & Fee Breakdown Detail

How detailed is the tax & fee breakdown?

54 Cricket 0 Votes Standard

58 Visible 0 Votes Standard

How clearly taxes and fees are itemized

Surveys

Because hot takes deserve votes.

Speed Performance

How fast is the internet connection you get with this Internet Service Provider?

Very fast — Over 1 Gbps
0 Votes
Cricket
0 Votes
Visible
Fast — 500 Mbps to 1 Gbps
0 Votes
Cricket
0 Votes
Visible
Average speed — 100 Mbps to 500 Mbps
0 Votes
Cricket
0 Votes
Visible
Slow — 50 Mbps to 100 Mbps
0 Votes
Cricket
0 Votes
Visible
Very slow — Under 50 Mbps
0 Votes
Cricket
0 Votes
Visible

Reliability

How reliable is the internet connection with this Internet Service Provider?

Very reliable — Almost no interruptions
0 Votes
Cricket
0 Votes
Visible
Reliable — Occasional brief interruptions
0 Votes
Cricket
0 Votes
Visible
Average reliability — Some noticeable interruptions
0 Votes
Cricket
0 Votes
Visible
Unreliable — Frequent outages
0 Votes
Cricket
0 Votes
Visible
Very unreliable — Constant interruptions
0 Votes
Cricket
0 Votes
Visible

Ease of Setup

How easy is it to set up the service with this Internet Service Provider?

Very easy — Quick and straightforward setup with clear instructions
0 Votes
Cricket
0 Votes
Visible
Easy — Simple setup, but may need some guidance
0 Votes
Cricket
0 Votes
Visible
Average — Requires some technical know-how to set up
0 Votes
Cricket
0 Votes
Visible
Difficult — Complicated setup process with unclear instructions
0 Votes
Cricket
0 Votes
Visible
Very difficult — Hard to set up and requires external help
0 Votes
Cricket
0 Votes
Visible

Pricing

How would you rate the pricing for this Internet Service Provider?

Great value for money — Affordable, with excellent performance
0 Votes
Cricket
0 Votes
Visible
Pretty good price — Reasonably priced for the service provided
0 Votes
Cricket
0 Votes
Visible
Fair deal — Reasonable pricing, but could be better
0 Votes
Cricket
0 Votes
Visible
Kinda pricey — Expensive for the service received
0 Votes
Cricket
0 Votes
Visible
Crazy expensive — Very high prices for what you get
0 Votes
Cricket
0 Votes
Visible

Data Allowance

How would you rate the data allowance offered by this Internet Service Provider?

Unlimited — No data limits or throttling
0 Votes
Cricket
0 Votes
Visible
Very generous — Large data allowance with high limits
0 Votes
Cricket
0 Votes
Visible
Fair allowance — Enough data for regular use, with occasional throttling
0 Votes
Cricket
0 Votes
Visible
Limited — Restricted data with potential overage charges
0 Votes
Cricket
0 Votes
Visible
Very limited — Very low data limit with frequent throttling or overage fees
0 Votes
Cricket
0 Votes
Visible

Network Coverage

How well does the network coverage perform in your area with this Internet Service Provider?

Excellent — Strong coverage in all areas, no dead spots
0 Votes
Cricket
0 Votes
Visible
Good — Reliable coverage in most areas, occasional weak spots
0 Votes
Cricket
0 Votes
Visible
Average — Fair coverage with noticeable gaps in certain areas
0 Votes
Cricket
0 Votes
Visible
Poor — Frequent connectivity issues in certain areas
0 Votes
Cricket
0 Votes
Visible
Very poor — Many areas with no service or very weak signals
0 Votes
Cricket
0 Votes
Visible

Additional Features

How would you rate the extra features provided by this Internet Service Provider?

Excellent — Provides a wide range of useful and innovative features
0 Votes
Cricket
0 Votes
Visible
Good — Includes several helpful features for enhanced service
0 Votes
Cricket
0 Votes
Visible
Average — Offers basic features, but lacks some extra functionality
0 Votes
Cricket
0 Votes
Visible
Poor — Few additional features, limited value
0 Votes
Cricket
0 Votes
Visible
Very poor — No extra features or functionality beyond the basic plan
0 Votes
Cricket
0 Votes
Visible

Latency

How would you rate the latency (ping) with this Internet Service Provider?

Very low — Under 10ms, perfect for gaming and real-time applications
0 Votes
Cricket
0 Votes
Visible
Low — 10ms to 30ms, good for most applications
0 Votes
Cricket
0 Votes
Visible
Average — 30ms to 60ms, okay for general browsing
0 Votes
Cricket
0 Votes
Visible
High — 60ms to 100ms, noticeable delays in some activities
0 Votes
Cricket
0 Votes
Visible
Very high — Over 100ms, causes delays and issues with real-time activities
0 Votes
Cricket
0 Votes
Visible

Bandwidth Consistency

How consistent is the bandwidth with this Internet Service Provider?

Very consistent — Speeds are stable throughout the day and night
0 Votes
Cricket
0 Votes
Visible
Very consistent — Speeds are stable throughout the day and night
0 Votes
Cricket
0 Votes
Visible
Average — Speeds can vary depending on the time of day
0 Votes
Cricket
0 Votes
Visible
Inconsistent — Frequent slowdowns, especially during peak hours
0 Votes
Cricket
0 Votes
Visible
Very inconsistent — Regular fluctuations in speed, even during non-peak times
0 Votes
Cricket
0 Votes
Visible

Service Reliability During Peak Hours

How reliable is the service during peak hours with this Internet Service Provider?

Very reliable — No noticeable slowdowns or interruptions
0 Votes
Cricket
0 Votes
Visible
Reliable — Occasionally slower speeds, but still usable
0 Votes
Cricket
0 Votes
Visible
Average — Speeds significantly drop, but still functional
0 Votes
Cricket
0 Votes
Visible
Unreliable — Frequent disruptions and noticeable slowdown during peak hours
0 Votes
Cricket
0 Votes
Visible
Very unreliable — Service is nearly unusable during peak hours
0 Votes
Cricket
0 Votes
Visible

Guides 1

Articles 1

Visible Troubleshooting

Visible Troubleshooting

visible.com
visible.com

Reviews 0

The good, the bad, and the brutally honest.

Average Rating

Cricket
Cricket
Cricket
Cricket
0 / 5 0 Reviews
Visible
Visible
Visible
Visible
0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 0

Only the best made it here.

Collections 0

Treasures You’ve picked. No fluff, all fun.

More Internet Service Providers 0

Unlock more awesome finds.

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Other Visible Internet Service Providers 0

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